We are here to help. Pick the channel you prefer and our team will get back to you as soon as possible.
Fast and direct. Available during business hours, Monday to Friday, 8am to 6pm.
Message on WhatsAppSend your request in detail. We reply within 24 business hours with the support you need.
suporte@singlec.com.brResponse times, channels and who handles each type of request.
Monday to Friday, 8am to 6pm (Brasília time). Outside business hours, send your message by e-mail or WhatsApp and we will reply on the next business day.
WhatsApp and phone: immediate during business hours. E-mail: within 24 business hours. Clients with a dedicated SLA get priority response as per contract.
For technical questions about the platforms (Qualitysin, YMS Autoport) or ongoing projects, write to suporte@singlec.com.br with as much detail as possible.
If the channels above did not solve your issue, contact our ombudsman at contato@singlec.com.br for a detailed review.